Effective Date: 19 April 2021

Graha Paper Group (“we,” “our,” or “us”) is committed to protecting the privacy of our customers, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, and protect your information when you visit our website: www.grahapaper.com.

1. Information We Collect

We collect information to improve our services and communicate effectively with users. Information may include:

a. Personal Information

When you contact us, fill out forms, or engage with our services, we may collect:

• Full name

• Company name

• Email address

• Phone number

• Business address

• Other information you voluntarily provide

b. Technical and Usage Data

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Operating system

• Pages visited, time and date of visit

• Referring website

We use cookies and similar tracking technologies to enhance user experience. You may disable cookies in your browser settings.

2. How We Use Your Information

We use collected information to:

• Provide and manage our products and services

• Respond to inquiries or requests

• Improve our website and customer experience

• Communicate important notices or updates

• Ensure site security and prevent fraud

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

• Authorized third-party service providers (hosting, analytics, IT support)

• Regulatory bodies or authorities when required by law

• Affiliated companies within the Graha Paper Group for internal purposes

• In the event of a corporate restructuring, merger, or sale

4. Data Security

We take reasonable steps to safeguard your personal information using physical, technical, and administrative security measures. However, no internet-based system is 100% secure.

5. Your Data Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data

• Request deletion of your data

• Object to or restrict certain processing

• Withdraw consent at any time

To make a request, please contact us at contact@grahapaper.com.

6. Retention of Data

We retain personal information only as long as necessary for the purposes described or as required by law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Policy Updates

We may revise this Privacy Policy at any time. The updated version will be posted on this page with a new “Effective Date.” We encourage you to review this page regularly.

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact:

Graha Paper Group
Email: info@grahapaper.com
Phone: (+62) 811 4450 350
Address: 47 Danau Sunter Selatan Road, Jakarta Utara, 14350 – Indonesia
Website: www.grahapaper.com